The Annual General Meeting (AGM) of TCM Group International was held this year in California from 6th May 2024 to 10th May 2024, bringing together the shareholder countries of the TCM Group. This prestigious event serves as a platform to recognize and honor notable achievements within the group, specifically focusing on the quality of international debt collection services provided in 2023.
One of the highlights of the AGM was the presentation of the Quality Survey certification, a mark of excellence awarded to the best-performing entities within the TCM Group. This certification not only acknowledges the exceptional quality of services delivered but also sets a benchmark for others in the sector.
The TOP 5 designation is reserved for the five countries that have demonstrated the highest standards in service quality, innovation, and customer satisfaction. These countries are celebrated as leaders in their field, setting an example for others to follow. We congratulate our Top 5 performers:
1] TCM Belgium : 2] Credit Limits International Ltd – UK: 3] TCM Innheimta ehf – Iceland : 4] Profina International AB – Sweden : 5] TCM Netherlands BV
The TOP 10 category, on the other hand, includes the shareholders ranked from 6th to 10th place, who have also shown remarkable performance and commitment to excellence in TCM’s global recovery services. Congratulations goes to:
6] DieInkasso AS – Switzerland : 7] Visma Amili AS – Norway : 8] Order to Cash – France : 9] Cedar Financial – USA : 10] Way Back Cobrances e Servicos – Brazil
This year’s AGM and the results of the Quality Survey standards not only provided a platform for recognition but also fostered a spirit of collaboration and sharing of ideas and best practices among the international shareholders. It was an opportunity to discuss the future direction of the group, explore new strategies, and reaffirm the commitment to maintaining the highest standards of quality and continuing as a reference in borderless collections.
