Etienne van der Vaeren
Chairman of the Board of TCM Group from 2019
CEO of the TCM Group between 2001 and 2005, chairman between 2005 and 2009, then CEO again between 2013 and 2016.
CEO of TCM Belgium (1993–to date).
Chairman of the Belgian Collectors Association (asbl ABR-BVI vzw) (1999–to date).
Former President of the International Unit of the American Collectors Association Inc. (2003–2005).
Master Business Engineering (University of Louvain/Louvain School of Management).
Etienne established TCM Belgium in 1993 after 15 years in the oil industry. TCM Belgium joined the TCM Group in 1994. Etienne is convinced that professional debt collection is essential for the economy, hence for society. He is striving to maintain and develop quality and professionalism in this trade. He is passionate about it.
CEO of TCM Group since 2016;
Director of TCM Group since 2015;
Sales and Marketing Diploma (Graduate School of Marketing – August 1980);
Business Development Diploma (Executive Education – September 1984);
Organisation & Work Study Diploma (Technikon Witwatersrand – December 1986);
Senior Management Development Programme (Potchefstroom University – October 1993);
Associate Diploma (Institute of Bankers in South Africa – February 1995);
Managing Director of Pienaar Sithole & Associates from 2008 to 2019 Shaun established Pienaar Sithole & Associates in 2009 after selling his previous debt collection company in 2007. Shaun has 25 years debt collection experience Pienaar Sithole & Associates became a shareholder of the TCM Group in 2013 and Shaun sold this business to CSS Credit Solutions Services in 2018 and exited the business in March 2019 to focus on the TCM Group. Shaun understands that debt recovery is a vital element to any economy, and that this objective can only be achieved through a respectful and professional approach to debt collection. Group Managing Director of Norman Bissett & Associates from 1996 to 2007.
Jefferson Frauches Viana
Director (General secretary)
President of Way Back - Brazilian Debt Collection Agency founded in 1991, with expertise on B2B, B2C and International accounts.
Former President of IGEOC - Management and Excellence Debt Collection Institute. Curerntly Jefferson is Director of IGEOC - the main influencer in this nich of market. Jefferson is also founder member of LATINCOB - Latin American Debt Collection Association.
Elected in 2019 member of the board of directors of TCM Group International, Jefferson mais challange is to develop business across the American continent and actively contribute to the decisions and growth of the TCM Group worldwide.
With more than 28 years working in the C&C industry, Jefferson work for clients from several segments in Brazil and abroad, with a relentless desire and concern to increasingly transform this market into a reference of best practices in Brazil and in the world.
Jefferson holds a bachelor's degree in Economics and Mathematics from São Judas Tadeu College.
Jin S. Ra
B.A. from University of HUFS, 1984
Appointed Director of TCM GROUP International on 17 May 2018
Managing Director and Chief Operating Officer of the International Division of ACE LAW GROUP-TCM KOREA
A Shareholder and Member of the TCM GROUP International since 1999
Managing Director of ACE BUSINESS CONSULTING (2008-2013);
Joint-Partner/Managing Director of TCM KOREA LAW OFFICE (1998-2008);
Managing Director of SEJIN MARKETING CO., LTD. (1991-1998);
Regional Manager-Europe, Overseas Division of SAMSUNG ELECTRONICS (1984-1991);
Jin Ra has 15 years of experience in International Trading and 20 years in Global Debt Collection,
throughout his 35 years career in business since 1984.
Politics, finance and economics diploma from Institute of Political Sciences Rennes (1995) MA in Finance – Institute of Political Finance Strasbourg (1996)
Credit analyst at EULER HERMES (world leader of Credit Insurance) Key account manager at Eurofactor (Credit Agricole group, specialized in trade finance) Credit manager at UTC (United Technologies Company)
Co-founder and Managing Director at Order To Cash since 2008
Member of TCM group since 2013 / shareholder of TCM group since 2014
Treasurer of TCM Group since 2018.
Mikael co-founded Order To Cash, a debt recovery company established in 2008 and based in Paris. Order To Cash provides debt recovery services, and operates also as an adviser in the field of credit management and trade finance for big companies and banks in France.
Mikael has more than 20 years of experience in debt collection and credit management. He held various functions from credit analyst to key account manager and credit manager within big national and international groups. Through these years of experience, he developed a strong knowledge, a deep and clear understanding of the business stakes, which are crucial assets to demonstrate credibility among his clients.
He is an active member of the AFDCC (French National Association of Credit Managers) since 10 years. He has participated to large number of working groups on credit management and debt collection.
Mikael believes that international trade and exchange are going to grow further over the coming years. They will be at the very center of companies needs and stakes. Therefor international debt recovery will be the key priority for Order To Cash in France.
Mikael also strongly believes that ethical and integrity cues are essential within the recovery industry. These values animate the whole team on a daily basis in all their missions.