Global Collection Services
Global Collection Services
Global Collection Services
Global Collection Services

Global Collection ServicesGroup Directors

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Directors

Etienne van der Vaeren, Chairman

  • Managing Director of TCM Belgium (1993 - ) - leading provider of domestic and global collection services
  • Chairman of the Belgian Collectors Association
    (asbl ABR-BVI vzw) (1999 - )
  • President of the International Unit of the American Collectors Association Inc. (July 2003-July 2005)
  • Managing Director of TCM Group International, Ltd. (2001-2005)
  • Ingénieur Commercial/Handelsingenieur (MBA) at the University of Louvain.

Diego Arboleda, Managing Director

  • President - BYINGTON COLOMBIA S.A., Business Credit and Commercial Collection service company (2007 - ). Managing Director between 1982 and 2007.
  • Founding Partner and President - AFIC, Colombian Association for the Promotion of Commercial Credit and Information (2005 - ).
  • Founding Partner and Director - ALAIC, Latin American Credit Reporting Association (1997 - 2000).
  • Member of the American Collectors Association International(ACAI)
  • Founding Member of the Latin American Collectors Association
  • Degree in Political Science with emphasis in Business Administration from the Los Andes University in Bogotá, Colombia (1980)

Jefferson Frauches Viana, General Secretary - Regional Director Americas

Jefferson Frauches Viana’s career in the debt collection industry spans back to 1985 when he commenced as debt collection manager for a Swiss Pharmaceutical company Sao Paulo, Brazil. In 1991 a government initiated change in Brazil’s economic landscape gave Jefferson the opportunity to establish his own debt collection business. He seized this opportunity with both hands, and founded Way Back (WB) in June 1991, a local collection agency based in Sao Paulo.

Since then the provision of high quality financial and credit recovery services has been a driving force behind WB’s evolution into a major national service provider, with branch offices now operating in Rio de Janeiro, Porto Alegre, Recife, Belo Horizonte, Curitiba, Campinas and Fortaleza.

Jefferson has orchestrated WB’s expansion with a highly considered and strategic approach to growing the capabilities of the business. Each of WB’s branches gives the capacity to meet client’s requirements anywhere throughout the country, providing experience and expertise in the areas of credit reporting, collections and resolution of related legal issues.

WB’s success in providing high quality services to the Brazil’s international trade community has seen Jefferson invited to assume Directorship of International Affairs for ASERC, a national association for credit recovery companies. WB is extremely proud to contribute to ASERC in this manner, as the role enables Jefferson to assert WB’s continual commitment to the Brazilian credit recovery market.


Hennie Wesselsz, Regional Director Europe

  • General Director/Owner NIB Holding B.V., Nationaal Incasso Bureau B.V., TCM Netherlands B.V., NIB Juristen B.V., NRB creatieve communicatie B.V.
  • Member of the American Collectors Association International(ACAI)
  • Member of the American Chamber Of Commerce (AMCHAM)
  • Member of the Board of the Dutch Association of Debt Collecting Agencies (Nederlandse Vereniging van Incasso-ondernemingen) 1995 - 2005
  • Member of the Dutch Association of Debt Collecting Agencies (Nederlandse Vereninging van Incasso-ondernemingen)
  • Consultant for several companies

Amir Erez, Director Marketing

  • Founder, President and Managing Director of Cedar Financial. (1991 - )
  • Member of the Commercial Law League of America (CLLA)
  • Member of the International Association of Commercial Collectors
  • Member of American Collectors Association International
  • Member of the California Association of Collectors
  • Member of the California Chamber of Commerce
  • Mr. Erez serves on the California Association of Collector’s legislative committee and the California Chamber of Commerce worker’s comp committee.
  • Education: Received his Bachelor’s of Science degree in Business Administration with emphasis in Finance, California State University, Northridge and post graduate attended Whittier Law school, in Los Angeles.

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