Global Debt Recovery and Collection Services
Global Debt Recovery and Collection Services
Global Debt Recovery and Collection Services

TCM Group International,Ltd.

Secretarial Office:

Brusselsesteenweg 6-16 B-3020 Herent (Leuven)Belgium

Tel:

+57 1 3255500

Fax:

+57 1 3497300

Global Debt Recovery and Collection ServicesABOUT TCM

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Quality Global Debt Recovery and Collection Services

Quality is the focus of an annual survey where all TCM offices are evaluated by other members in the group. From these peer based nominations, collection strategy is defined, recommendations for refinement are given to each TCM office and quality awards are issued.

All TCM offices are required to meet set quality expectations on a continual basis for ongoing involvement with TCM Group. Emphasis on quality assurance is also present in our daily operations and is reflected by:

  • Engaging in clear agreements with clients;
  • Prompt confirmation of files received and indication of action started;
  • Clear, factual and timely information as cases develop;
  • Results, i.e. collecting money and reducing client's Daily Sales Outstanding;
  • Immediate information about amounts collected;
  • Prompt transfer of moneys due to the client;
  • Commitment to professional conduct and ongoing professional development of staff (including employee training and active memberships of national and international trade associations);
  • Dedication to customer care including after sales meetings.

Global Debt Recovery and Collection Services

 

Global Debt Recovery and Collection Services

 

COUNTRIES covered:

Algeria; Argentina; Aruba; Australia; Austria; Azerbaidjan; Bahamas; Bahrain; Bangladesh; Barbados; Belgium; Belize; Benin; Bermuda; Bolivia; Bosnia-Herzegovina; Botswana; Brazil; Brunei Darussalam; Bulgaria; Burkina Faso; Cameroon; Canada; Central African Republic; Chad; Chile; China; Colombia (Columbia); Congo; Costa Rica; Croatia; Cuba; Cyprus; Czech Republic; Denmark; Dominican Republic; Ecuador; Egypt; Equatorial Guinea; Estonia; Ethiopia; Fiji; Finland; France; Gabon; Georgia; Germany; Ghana; Gibraltar; Greece; Guadeloupe; Guam; Guatemala; Guinea Bissau; Guyana; Honduras; Hong Kong; Hungary; Iceland; India; Indonesia; Ireland; Israel; Italy; Ivory Coast (Cote D'Ivoire); Jamaica; Japan; Jordan; Kenya; South Korea; Kuwait; Latvia; Lebanon; Lithuania; Luxembourg; Macedonia; Malaysia; Malawi; Mali; Malta; Man (Isle of); Martinique (French); Mauritania; Mauritius; Mexico; Moldavia; Mongolia; Morocco; Myanmar; Namibia; Netherlands; New Zealand; Nicaragua; Niger; Nigeria; Norway; Oman; Pakistan; Panama; Papua New Guinea; Paraguay; Peru; Philippines; Poland; Portugal; Puerto Rico; Qatar; Reunion (French); Romania; Russian Federation; Salvador (El San); Samoa; Saoudi Arabia; Senegal; Serbia & Montenegro; Singapore; Slovak Republic; Slovenia; Solomon Islands; South Africa; Spain; Sri Lanka; Sudan; Swaziland; Sweden; Switzerland; Syria; Taiwan; Tanzania; Thailand; Togo; Trinidad and Tobago; Tunisia; Turkey; Uganda; Ukraine; United Arab Emirates (UAE); United Kingdom (UK); United States of America (USA); Uruguay; Venezuela; Vietnam; Yemen and Zambia.

 

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TCM Group International, Ltd. all rights reserved 2006